Please hold – indefinitely
What can I do to make an appointment -
Three weeks is too long to wait?
I need a blood test and some ointment
And I’m not feeling to great.
I’ve filled in a triage form
But would like to talk to a physician,
I think this is more than a germ
And might require an admission.
I’m not here to complain
But nobody’s got in touch!
The receptionist is not to blame
And all this tech is double-dutch.
I’ve sat in a long phone queue
Forever at number one.
I’ve walked out to speak to you
To see if anything can be done?
Monotone recordings, a voice of a female.
In case I start getting worse.
Try to see a GP – even this has failed.
This whole so called system is cursed.
The waiting room is unfilled
So are the doctors’ chairs
Where are the people with skills.
Do you have a minute to spare?
I need specialist advice
To help stop this pain and worry.
Health, we’re paying the high price
And nobody’s in a hurry.
I might need an operation
But there’s hardly the interaction
And up and down the nation
Where are the plans of action?
I want to know what’s wrong with me
And wasting so much precious time,
Spending ages on the PC
And I’m no longer in my prime.
I can’t see properly on my phone,
Just need to be in the loop.
It’s frustrating I’ve been postponed,
I Need a proper health group.
There is an endless queue
Of questions and no reply,
The wait to get to see you
There’s a problem I can’t deny.
Disorganised chaos is a definition;
NHS is slipping away.
No communication in addition
And yet another delay.
So how do I make an appointment?
It’s many years that I’ve been.
There’s no help, just disappointment
And will I ever be seen?
Copyright Linda Lawrence
30th September 2026